1. Agreement Scope
This legally binding agreement outlines the structural rules controlling user engagement with the digital property of Jointex™. These protocols govern all inquiries, shopping cart transactions, automated browser caching systems, and support interactions. If you object to any explicit point within this text framework, you must cease site access immediately.
2. Consumer Eligibility Matrix
To finalize procurement operations on our commerce platform, you must be a minimum of 18 years of age and possess full legal authority to enter into formal, binding transaction agreements under Indian commercial laws. If you are ordering on behalf of a minor, you take full personal responsibility for transaction management.
3. User Commitments & Account Integrity
Users must submit current, completely factual details across all registration and order forms. You take total administrative responsibility for keeping your login credentials confidential and assume absolute accountability for all active operations executed under your specific system footprint.
4. Product Availability & Specifications
Our Ayurvedic joint care formulas are subject to changing inventory limitations and batch availability controls. Jointex™ reserves full discretionary rights to modify product distribution limits, shift specific packaging parameters, or discontinue formulations entirely without prior notification workflows.
5. Pricing Matrix & Payment Processing
All prices listed on the site are rendered in Indian Rupees (INR) and include relevant tax metrics unless indicated otherwise. Jointex™ maintains full transactional rights to correct unforeseen formatting errors or price mismatches across checkout nodes, even after order submittal.
6. Phone Verification Workflow
To protect system security across our local market base, every transaction requires voice authentication. A representative from our support desk will contact you via your submitted phone number within a short timeframe post-checkout to verify structural delivery logs and address accuracy prior to dispatch.
7. Logistical Shipping & Delivery Protocols
Jointex™ routes physical cargo packages via reliable courier logistics services across domestic territory networks. Stated delivery windows remain estimates and are subject to logistical delays caused by weather anomalies, regional transport restrictions, or force majeure events outside our direct oversight.
8. Returns, Cancellations & Refunds
Orders can only be modified or cancelled before the shipment leaves our logistics warehouse. Refund requests under our satisfaction guarantees are subject to meticulous physical condition inspections of returned items. Approved refunds are processed directly through your original payment method within standard banking timelines.
9. Proprietary Intellectual Property Rights
The entire creative footprint active on this domain—including custom SVG vector logos, responsive CSS layout mechanics, structural text, graphics, and trade markers—remains the exclusive property of Jointex™. Any unauthorized duplication, reverse engineering, or scraping is strictly prohibited.
10. Prohibited System Behaviors
Users are strictly banned from uploading malicious payloads, executing SQL injections, testing for system vulnerabilities, scraping page directories via automated bots, or using cross-site scripting tools against our web platform. Violating this clause triggers immediate termination of network access and legal reporting.
11. Service Terminations
Jointex™ reserves full administrative authority to suspend or completely close your platform access privileges instantly without warning if you violate our terms, fail compliance checks, or trigger operational system risks. Suspended profiles lose all access rights immediately.
12. Liability Ceilings & Warranties
Jointex™ provides its online storefront and natural herbal formulations on an "as-is" and "as-available" basis without explicit or hidden commercial warranties. Our maximum legal liability under any claim shall never exceed the absolute amount paid for the specific order in question.
13. Legal Indemnities
You agree to fully defend, hold harmless, and protect Jointex™, its operational executives, technical partners, and third-party logistics agents from all legal claims, monetary damages, fines, and operational expenses resulting from your violations of this contract.
14. Governing Law & Dispute Resolution
These terms and all operational transactions are governed exclusively by the laws of India. Any formal legal disputes, arbitration cases, or compliance lawsuits arising out of this agreement shall fall under the exclusive jurisdiction of the competent courts located in New Delhi, India.
15. Contract Revision Protocols
Jointex™ maintains full operational freedom to modify this document framework at any point to meet updated e-commerce regulations or shipping policy updates. Continued engagement with our network portal after changes are posted establishes full acceptance of the revised terms.